F.A.Q.
When is your customer service available?
We can be reached by phone on weekdays between 9:00 am and 5:00 pm.
Our customer service team will not be available by phone on the dates listed below:
- 1-1-2024
- 29-3-2024
- 1-4-2024
- 6-5-2024
- 27-5-2024
- 26-8-2024
- 25-12-2024
- 26-12-2024
Which payment options do you offer?
You can pay with Visa, Mastercard, Maestro, Shop Pay, Apple Pay, Google Pay, Bancontact, iDEAL or Sofort.
To which countries do you ship?
We currently ship to Belgium, Luxembourg, Germany and the Netherlands. Shipping costs: € 5,95 and free> €50-.
What is the delivery time?
Delivery time depends on the shipping country and varies between 1 and 3 working days.
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)
How can I return an order?
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Returns are possible in the original packaging, within 30 days and are free of charge.